Your negotiators are out on viewings. The phone is still answered.
Intend replies to every portal lead in seconds, qualifies the applicant, fills the viewing diary and keeps your vendors and landlords informed.
That applicant enquired on five flats tonight.
Portal leads are never exclusive. They land in the branch inbox on a Saturday evening and wait for Monday. By then the applicant has booked three viewings with whoever replied first.
Lettings. From portal enquiry to a qualified applicant at the door.
Qualified before the viewing.
Move date, budget, household, pets, and whether they meet your income multiple. Your negotiator meets applicants worth meeting.
Block viewings that fill themselves.
Give it the hour. It fills the slots, confirms each applicant the evening before, and moves the ones who cannot make it.
Feedback the same day.
It asks every applicant what they thought. The one who wants to offer reaches your negotiator while it is still warm.
Sales. Appraisals booked, buyers qualified, vendors kept informed.
Vendor updates that write themselves.
Enquiries, viewings, offers and what buyers said, sent every week. Vendors stop ringing the branch to ask how it is going.
Feedback: buyers like the garden. Two mentioned the kitchen needs updating.
Market appraisals in the diary.
A valuation call at 8 pm is an instruction. It takes the address, the reason for moving and the timescale, and books your valuer.
Buying position, asked first.
First time buyer, nothing to sell, or sold subject to contract. Agreement in principle in place or not. On the record before the viewing.
Applicants search after work. Your branch closes at six.
Your dashboard shows when enquiries arrive, by hour and by portal. Most branches find the busiest hours are the ones nobody is in for.
Every step of one applicant. From the portal lead to the offer.
The big groups are putting AI on the front desk. An independent agency can have the same, and stay independent.
What it leaves to you. And what it will not do.
Your negotiators still do the deal.
It fills the diary and keeps the record. Negotiating the offer, reading the vendor and closing stay with your people.
It does not reference, and it says so.
Referencing and Right to Rent checks stay with you and your provider. It gets the applicant to the door qualified and tells them what to bring.
It only calls people who asked.
Outbound calls go out in permitted hours, to people who enquired, and an opt out is honoured on every channel.
Questions agents ask us.
Does it pick up leads from Rightmove, Zoopla and OnTheMarket?
Yes. Portal leads arrive by email. It reads them, replies to the applicant by text, WhatsApp or a call, and offers viewing times from your diary.
Does it work with Reapit, Alto or Street?
It works beside the system you have. Applicants, viewings and notes are written back to it, and we connect it as part of setting you up.
How does it qualify a lettings applicant?
With your questions. Move date, budget, who is moving in, pets, employment, and whether they meet your income multiple or need a guarantor. The answers are on the record before the viewing.
How does it qualify a buyer?
Buying position first: first time buyer, nothing to sell, sold subject to contract, on the market or not yet on. Then whether an agreement in principle or proof of funds is in place.
Can it book market appraisals?
Yes. When a vendor or landlord calls about a valuation it takes the address, the reason for moving and the timescale, and books your valuer’s diary.
What happens out of hours?
The same as in hours. Evenings and weekends are when most applicants search, so that is when it earns its keep.
Do we sign a long contract?
No. Month to month, with 30 days of notice.